Terms governing text message communications from First Aid Transportation LLC.
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from First Aid Transportation LLC. This includes messages related to your non-emergency medical transportation and our services. Message and data rates may apply. Message frequency may vary. See our Privacy Policy. Message HELP for help. Reply STOP to any message to opt out.
First Aid Transportation LLC sends text messages to patients, caregivers, and authorized representatives in connection with non-emergency medical transportation services. Messages may include:
You may opt in by providing your mobile number and giving consent on our ride request form or contact form, by giving consent verbally or in writing when you speak with our staff, or by texting us directly. Consent to receive text messages is not a condition of receiving transportation services from us.
Message frequency varies based on your scheduled trips. You may receive several messages around the time of a scheduled trip, and no messages during periods when you have no trips scheduled.
Message and data rates may apply. First Aid Transportation LLC does not charge for text messages, but your mobile carrier's standard messaging and data rates will apply based on your plan.
| Keyword | What Happens |
|---|---|
| STOP | Reply STOP to any message to cancel. You will receive one final message confirming you have been unsubscribed, and you will receive no further text messages from us. You may also reply END, CANCEL, UNSUBSCRIBE, or QUIT. |
| HELP | Reply HELP for assistance, or contact us at 510-479-7328 or firstaidtransportation@gmail.com. |
| START | If you have opted out and wish to resume messages, reply START or contact us to opt back in. |
Opting out of text messages may limit our ability to send you timely trip confirmations, reminders, and driver arrival updates. We will still be able to reach you by phone or email.
Message delivery depends on your mobile carrier and is not guaranteed. Carriers are not liable for delayed or undelivered messages. If your carrier does not support our messaging, you will not receive text messages from us.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent, this information will not be shared with any third parties.
For full details on how we handle your information, please review our Privacy Policy.
If you have questions about these SMS Terms of Service, please contact us at:
First Aid Transportation LLC
1709 International Blvd., Ste. 107
Oakland, CA 94606
Phone: 510-479-7328